Returns & Exchanges

At STALEKS, we stand by the professional quality of our beauty tools and offer a 30-day return window for unused items in their original packaging. Due to hygiene and safety standards, instruments that have been used or sterilized cannot be accepted for return.

1

Initiate Your Request

Contact our customer support team via email with your order number and a brief explanation for the return or exchange.

2

Prepare the Package

Securely pack the unused instruments in their original individual packaging to prevent damage during transit.

3

Ship to Warehouse

Affix the provided return label or ship the package through your preferred carrier to our quality control center.

4

Quality Inspection & Refund

Once our technicians verify the tools are in mint condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing